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Direct Group Exhibiting at BIBA 2012

04/05/2012 09:39:36 by Marketing

Direct Group, as a leading insurance solutions provider, are pleased to announce they are back exhibiting at the BIBA Exhibition in Manchester, held on 16th and 17th May. 

Direct Group specialise in delivering insurance services across a wide range of personal and commercial insurance products.  Our services combine insurance experience with technological and product innovation covering all elements of the insurance value chain from facilitating distribution capability to claims handling and validation.

The BIBA Exhibition is one of the Insurance industry’s most prestigious events, last year attracting over 4,000 people, so it is only right that Direct Group are there talking to people from the industry and showcasing what we can do.

Come and visit Direct Group at Stand F54 for your chance to win a HD Video Camera or a 3D Full HD TV.

Direct Group supports BDML to launch WHSmith Insurance

19/04/2012 09:18:51 by Marketing

Direct Group is proud to announce the launch of WHSmith’s Insurance website www.whsmithinsurance.co.uk in partnership with BDML.

The website hosts a variety of insurance products with Direct Group providing a full online sales solution, in addition to premium collection, administration, claims handling and validation services, for a range niche products which have been designed with WHSmith customers in mind;
 
  • Gadget Insurance
  • Garden Insurance
  • Golf Insurance
  • Mobile Insurance
  • Wedding Insurance
The insurance products, which will be advertised in stores and on the WHSmiths main website, will be available to buy online in a matter of minutes. The website extends Direct Group’s online capabilities and distribution channels by facilitating online sales and fulfilment via email whilst offering customers a simple, quick and smooth customer journey.
 
To browse the WHSmith Insurance website click here
 

 

Direct Group Launch Staff Qualification Scheme

01/03/2012 18:14:47 by Marketing

At a time when a lot of companies are cutting their training budgets, Direct Group have been actively encouraging staff to take part in their qualification scheme. We recognised that this was an excellent opportunity to invest in our staff as well as enhancing their skills to deliver an unforgettable customer journey.

This saw a total of 47 staff across our Doncaster and Elland sites enrol on courses such as NVQ Customer Services & Management to AAT and CII courses. As some of the student near the end of their studies, the Training Team are already thinking of other courses that can benefit their colleagues, and will shortly launch Direct Group Study 2012.

Staff that successfully completed their courses, were treated to a lunch with the Directors in recognition of their achievements.

Staff in Doncaster that have completed AAT Level 2, NVQ Business Administration, Team Leader and Management courses and CII Certificate of Insurance, were presented with their awards by Derek Coles, CEO and Colin Mason CFO

Staff in Elland that have all completed Management and Team Leader Qualifications, were presented with their awards by Scott Hough COO.

Only Young Drivers outsources administration to Direct Group

15/11/2011 14:03:05 by Marketing

Only Young Drivers has today announced that it will be outsourcing its day-to-day administration to Direct Group in a move which is said to support the firm’s “aggressive growth plans”.

Meanwhile, the Guildford-based under-25 car insurance broker has also been trialling the use Voice Risk Analysis technology to help pinpoint and underwrite more careful young drivers who have seen their premiums increase by 40% in the past year.

Tony Martin, managing director, OYD, said: "It's a key stage in the development of the business enabling us to focus on marketing the OYD brand through price comparison sites.

"Our insurer panel is keen to build on the profitable portfolios we've established with them to date. We plan to be on up to five price comparison sites in the next 18 months."

Derek Coles, chief executive, Direct Group, added: "The outsourcing of sales and administration to Direct Group by Only Young Drivers is a great opportunity to work with an innovative and ambitious company and continues the company's expansion in the outsourcing arena and into wider propositions, such as young drivers. I am delighted with this news."

John Baldock, Director of Investigation Services, featured in October issue of Closer magazine

20/10/2011 09:46:44 by Marketing

John Baldock, Director of Investigation Services at Direct Group has recently been interviewed and features in this month's Ordnance Survey magazine 'Closer.' John answers a number of questions regarding Ordnance Survey data and how it helps to compile irrefutable evidence to repudiate fraudulent claims.

Click here to view the article and find out more

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