New Division off to solid start for 2009
22/09/2009 12:00:00 by Marketing
Five Year Contract for Outsourced Solution
14/06/2007 09:00:00 by Marketing
Direct Group Investigation Services (DGIS) are pleased to announce that budgeted savings for insurers for the period January to August 2009, were well ahead of plan. The savings were achieved across Travel, Property, Protection and Motor claims, with impressive counter fraud performance on work where DGIS was directly instructed by external clients, with activity continuing to grow on the back of this performance.
John Baldock, Head of Investigation Services at Direct Group, commented “This demonstrates the success of the Direct Group’s counter fraud programme across all of our business lines. All claims handlers have contributed by referring suspicious claims activity to their Counter Fraud Champions (CFC) and then onto the DGIS investigation specialists.
DGIS have made significant savings on both large individual cases and many smaller examples.
“The team has successfully demonstrated that irrespective of claim size, substantial savings can be made by applying techniques suitable to the case in question and with appropriate consideration given to cost, thus ensuring that there is a clear benefit in deploying our services.”
“The team are committed to implementing effective investigation solutions on complex and technical claims demonstrated by the above success.” said John Baldock.
For more information, please contact John Baldock at Direct Group on 0751 5975696 or johnbaldock@directgroup.co.uk
Direct Group is delighted to announce that its recently formed Property Claims & Administration Service has been selected for a five year contract as the sole provider of a completely outsourced schemes solution to Royal & SunAlliance.
The scheme will deliver a completely web enabled solution to incorporate premium collection, policy administration and claims handling for a number of Royal and SunAlliance schemes including tenants’ and students’ contents and right to buy.
Derek Coles, Managing Director, Direct Group, said “Direct Group is delighted to have been selected by Royal & SunAlliance following a rigorous and competitive tender process that sought to identify a partner that met Royal & SunAlliance’s requirements for innovation and high standards of service delivery and performance.”
Derek added “Direct Group Property Services has delivered rapid growth since its launch and the move into property complements our unique position in the partnerships marketplace. Our expertise as an MGA gives us an enviable legacy of investment in our core operating systems and supporting infrastructure. As a result, we are able to deliver, at speed, a wide range of tailored insurance solutions to our partners through a wide range of insurance relationships.”
If you would like further information please contact marketing@directgroup.co.uk